Find Materials in the Library
Look at the call numbers (located on the spine of an item) to browse materials in the library.
The following are subject areas related to Customer Service Effectiveness:
HD 56-57.5 - Industrial productivity.
HF 5381-5386 - Vocational Guidance. Career development.
HF 5415 - Marketing. Distribution of products.
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Use the links below to navigate to sample books on a specific topic in Customer Service Effectiveness. Click on a title to check its availability at GNTC libraries. Search the Library Online Catalog for more books related to this subject.
Customer Service Challenges & Problem Solving (Back to Top)
The 24-Hour Customer by Strategies for Successful Customer Service (Back to Top)
Customer Service Training 101 by Empowerment, Motivation, & Leadership (Back to Top)
Excellence in Customer Service (Back to Top)
Customer Service by Use these search terms or combinations of words when searching the library catalog, articles databases, or the Internet.
